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Get instant support for your Ayzex marketplace needs. Find answers, connect with our team, and access all our platforms.

Contact Our Team

CEO

Direct line to our leadership team

ceo@ayzex.com

Customer Support

General help and assistance

support@ayzex.com

Orders & Shipping

Order status and delivery inquiries

orders@ayzex.com

Payments & Refunds

Billing and refund assistance

payments@ayzex.com

Designers Support

Help for creative professionals

designers@ayzex.com

Product Upload Help

Assistance with product submissions

uploads@ayzex.com

Copyright/DMCA

Intellectual property matters

copyright@ayzex.com

Violations Report

Report policy violations

violations@ayzex.com

Privacy Queries

Privacy and data protection

privacy-policy@ayzex.com

Business Inquiries

Partnership and business opportunities

partners@ayzex.com

Media/Press

Media relations and press inquiries

media@ayzex.com

Legal

Legal matters and compliance

legal@ayzex.com

Careers/Jobs

Employment opportunities

careers@ayzex.com

Feedback/Suggestions

Your ideas and feedback

feedback@ayzex.com

General Contact

General inquiries and information

hello@ayzex.com

Our Platforms

Frequently Asked Questions

How do I create an account on Ayzex?

Creating an account is simple! Visit ayzex.com, click "Sign Up" in the top right corner, enter your email and create a password. You'll receive a verification email to activate your account.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various digital wallet services. All transactions are secured with SSL encryption.

How long does shipping take?

Standard shipping takes 5-7 business days, expedited shipping takes 2-3 business days, and overnight shipping is available for urgent orders. International shipping varies by location.

What is your return policy?

We offer a 30-day return policy for most items. Items must be in original condition with tags attached. Digital products are non-returnable unless defective.

How can I become a designer on Ayzex?

Visit designers.ayzex.com to apply as a creator. Submit your portfolio, complete the verification process, and once approved, you can start uploading and selling your designs.

What are the seller fees and commissions?

Our commission structure is competitive with industry standards. Exact rates depend on your seller tier and product category. Contact our team for detailed fee information.

How do I contact customer support?

You can reach us through multiple channels: email support@ayzex.com, live chat at live.ayzex.com, or use the contact form above. Our support team is available 24/7.

How is my personal data protected?

We take data privacy seriously. All personal information is encrypted and stored securely. We never share your data with third parties without consent. See our privacy policy for details.